Introduction
This Privacy Policy explains how NP RESULTS processes personal data when visitors use the Vyron Systems website, contact the business or request information.
Personal data is processed in accordance with the EU General Data Protection Regulation (GDPR) and applicable Croatian data protection law.
Data Controller
The data controller is NP RESULTS, a Croatian sole proprietorship owned and operated by Noa Petek.
Vyron Systems is a business brand operated by NP RESULTS. It is not a separate legal entity.
- Official registered name
- NP RESULTS, obrt za digitalne usluge i savjetovanje, vl. Noa Petek
- Registered address
- Marka Kovača 2, Mihovljan, 40000 Čakovec, Croatia
- Owner
- Noa Petek
- Croatian Personal Identification Number (OIB)
- 97363600778
- Registration number
- 99117576
- Date of establishment
- 08.10.2025.
- [email protected]
- Phone
- +385 92 3227 232
Personal Data We Collect
Website visitors:
- IP address;
- browser and device information;
- technical logs;
- usage information.
Contact and lead forms:
- name;
- company;
- email address;
- phone number (if provided);
- message content.
Booking:
- first and last name;
- email address;
- phone number;
- appointment information;
- any optional message you choose to provide.
Communication:
- email communication;
- call recordings, only with prior consent (see Call Recording below).
How We Use Personal Data
Personal data is used for the following purposes:
- responding to inquiries;
- communicating with potential clients;
- scheduling meetings and sending appointment confirmations and reminders;
- improving website performance;
- maintaining website security;
- providing services.
Legal Bases for Processing
- Contact inquiries
- Legitimate interest and measures taken prior to entering into a contract.
- Bookings
- Steps necessary before entering business cooperation.
- Appointment reminders
- Steps necessary before entering business cooperation, based on the booking you requested.
- SMS messages
- Consent, given through a separate optional checkbox and withdrawable at any time.
- Analytics
- Consent where required, or privacy-friendly analytics where applicable.
- Contracts
- Performance of contractual obligations.
- Legal requirements
- Compliance with legal obligations.
Contact & Lead Forms
Forms on this website collect your name, company, email address, phone number (if provided) and message content.
This information is used solely to respond to your inquiry and to communicate about potential cooperation.
Where a form includes a consent checkbox, it is never pre-selected. You actively choose to submit your information.
Form submissions are stored in the customer-management platform used by this website (GoHighLevel / LeadConnector) and reach NP RESULTS as notifications and email messages.
Appointment Scheduling
Appointments are scheduled through the booking calendar embedded on this website, provided by the GoHighLevel (LeadConnector) platform. Information provided during booking is processed according to this Privacy Policy and the platform provider's privacy practices.
Booking involves your first and last name, email address, phone number, the selected meeting time and optional information you choose to provide.
SMS Communications and Consent
When you book a call or submit an inquiry, we may collect your first name, last name, email address, phone number, appointment information and any optional message you choose to provide.
Providing a phone number does not, by itself, constitute consent to receive SMS (text) messages. SMS consent is collected separately through a distinct, optional checkbox that is never pre-selected. You must manually select that checkbox to opt in.
SMS consent is not required to book an appointment, submit an inquiry, purchase anything or use this website. Booking works exactly the same way if you leave the checkbox unselected.
If you explicitly opt in, your phone number may be used to send non-marketing, customer-care SMS messages related to your appointment or inquiry. These messages may include:
- appointment confirmations;
- appointment reminders;
- scheduling or rescheduling information;
- follow-up related to your appointment or inquiry.
We do not use this consent to send promotional or marketing text messages.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. You can reply HELP for assistance, or contact us at [email protected]. SMS consent may be withdrawn at any time, and opting out of SMS does not prevent you from using the website or booking an appointment.
No sharing of SMS consent data: SMS opt-in data and consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Service providers that operate our communications infrastructure (for example, the GoHighLevel / LeadConnector platform and telecommunications carriers) process phone numbers and message content solely to deliver the messages you have requested. That processing is limited to providing those services and does not constitute selling or sharing your SMS consent information for third-party marketing or promotional purposes.
Call Recording
Calls may be recorded only with prior consent of participants. Recordings are used for documentation, preparing follow-up information and improving communication.
Recordings are retained for a maximum of 12 months unless a longer period is required for an active business relationship.
Cookies and Analytics
This website runs on the GoHighLevel platform, which may use cookies and similar technologies for page delivery, form and calendar functionality, security and basic usage measurement.
No advertising pixels are currently used. If advertising or additional analytics technologies are introduced, this Privacy Policy and the Cookie Policy will be updated first.
More information is provided in the Cookie Policy.
Third-Party Providers
The following providers process data in connection with this website and our communication:
| Provider | Purpose | Data processed |
|---|---|---|
| GoHighLevel (LeadConnector) | Website hosting, forms, appointment scheduling, customer management (CRM) and related email/SMS communication. | Name, company, email address, phone number, appointment details, message content, technical usage information. |
| Cloudflare | Delivery of website assets (images, styles), security and technical infrastructure. | IP address, technical logs, browser/device information. |
| Google Fonts | Delivery of the web fonts used on this website. | IP address and technical request information when font files load. |
| Google Workspace | Business email communication. | Names, email addresses, communication content, attachments. |
International Data Transfers
Some providers process data outside the EU/EEA. In particular, GoHighLevel and Google are US-based providers and may process data in the United States.
Where applicable, providers use appropriate safeguards such as:
- Standard Contractual Clauses;
- Data Processing Agreements.
Data Retention
- Contact inquiries
- 12 months after the last communication.
- Booking information
- 12 months.
- Call recordings
- 12 months.
- Technical logs
- 30–90 days where applicable.
Data Security
Reasonable technical and organizational measures are used to protect personal data, including:
- secure hosting;
- access limitation;
- account protection;
- appropriate security practices.
No method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
AI and Automated Systems
The website itself does not provide AI interaction.
Vyron Systems services include AI technologies built for client businesses (for example, automated lead response and follow-up systems).
AI outputs may require human review. AI does not guarantee accuracy or business outcomes.
Client Data Processing
When providing services, NP RESULTS may process personal data on behalf of clients, including data about a client's own customers handled by systems built for that client.
Such processing is governed by separate agreements, including Data Processing Agreements where required.
Your GDPR Rights
Under the GDPR you have the right to:
- access your personal data;
- correct inaccurate data;
- request deletion;
- restrict processing;
- object to processing;
- withdraw consent at any time;
- data portability, where applicable.
US Privacy Rights
Visitors from the United States may have additional rights under applicable state privacy laws, such as the right to know, access or delete personal information.
NP RESULTS does not sell personal information. To exercise any applicable right, use the contact information below.
Exercising Your Rights
To exercise any of these rights, contact:
- [email protected]
Requests will be handled according to GDPR requirements and within the applicable deadlines.
Complaints
If you believe your personal data is processed unlawfully, you may lodge a complaint with the Croatian Personal Data Protection Agency (AZOP). Visitors in other EU/EEA countries may also contact their local supervisory authority.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time, for example when services or providers change. The current version, with its date of last update, is always published on this page.
Contact Information
- Controller
- NP RESULTS, a Croatian sole proprietorship owned and operated by Noa Petek
- Official registered name
- NP RESULTS, obrt za digitalne usluge i savjetovanje, vl. Noa Petek
- Brand
- Vyron Systems
- [email protected]
- Phone
- +385 92 3227 232