Introduction
These Terms of Use govern access to and use of the Vyron Systems website.
This website is operated by VYRON SYSTEMS d.o.o., Croatia.
These Terms apply to use of the website and its publicly available content. They do not replace or form part of any individual client service agreement unless expressly stated otherwise.
Any services provided by Vyron Systems are subject to separate agreements that may define matters including scope of work, pricing, payment terms, deliverables, responsibilities, confidentiality, intellectual property, data processing, and liability.
By using this website, you agree to these Terms.
Website Operator
The website is operated by:
VYRON SYSTEMS d.o.o.
- Registered name
- VYRON SYSTEMS društvo s ograničenom odgovornošću za usluge
- Short name
- VYRON SYSTEMS d.o.o.
- Registered address
- Ulica Marka Kovača 2, 40000 Mihovljan, Croatia
- OIB
- 00701382734
- VAT ID
- HR00701382734
- MBS / court registration number
- 070226543
- Registered court
- Trgovački sud u Varaždinu
- Director
- Noa Petek
- Share capital
- EUR 2,500.00, paid in full
- VAT status
- VAT registered
- Bank
- Privredna banka Zagreb d.d.
- IBAN
- HR02 2340 0091 1114 1707 5
- [email protected]
- Phone
- +385 92 322 7232
Purpose of This Website
This website provides information about Vyron Systems and its work with HVAC companies.
Vyron Systems helps businesses improve the systems that turn demand into revenue.
Depending on the engagement, this may involve areas such as:
- lead generation and lead handling;
- qualification and appointment booking;
- sales processes;
- sales training;
- follow-up;
- CRM and pipeline management;
- customer reactivation;
- artificial intelligence and automation;
- call analysis;
- reporting;
- integrations;
- custom implementation.
The information presented on this website is intended for general informational and business purposes.
Use of this website does not, by itself, create:
- a service agreement;
- consulting relationship;
- employment relationship;
- agency relationship;
- joint venture;
- partnership; or
- other contractual business relationship.
A business relationship is created only when separately agreed between Vyron Systems and the relevant client.
Website Information
Vyron Systems makes reasonable efforts to ensure that information published on this website is accurate and current.
However, website content may change and Vyron Systems does not guarantee that all information will always be complete, current, error-free, or suitable for every business situation.
Website content should not be treated as:
- legal advice;
- financial advice;
- tax advice;
- accounting advice; or
- a guarantee of a particular business outcome.
Unless expressly stated otherwise, information on this website does not constitute a binding commercial offer.
No Guarantee of Business Results
Vyron Systems works to improve business performance, but business results depend on many factors.
Unless expressly agreed otherwise in writing, Vyron Systems does not guarantee:
- specific revenue;
- specific profit;
- a particular number of leads;
- a particular number of appointments;
- a particular number of closed jobs;
- specific conversion rates;
- specific cost reductions;
- a particular return on investment; or
- any other specific financial or commercial result.
Results may depend on factors including:
- market conditions;
- advertising performance;
- pricing;
- client operations;
- employee performance;
- sales ability;
- customer demand;
- quality of available data;
- implementation;
- client cooperation; and
- third-party platforms.
Any examples, projections, illustrations, or discussions of possible outcomes should not be interpreted as guarantees of future performance.
Artificial Intelligence and Automated Systems
Vyron Systems may use, develop, configure, or implement artificial intelligence and automated technologies as part of its services.
These technologies may include:
- AI voice agents;
- automated communication systems;
- lead-response systems;
- messaging systems;
- transcription tools;
- call-analysis tools;
- AI-assisted workflows;
- software integrations; and
- other automated systems.
Such technologies may be used for purposes including:
- responding to enquiries;
- contacting leads;
- qualifying prospects;
- scheduling appointments;
- following up with prospects or customers;
- analysing calls or conversations;
- transcribing communications;
- assisting sales or customer-service processes; and
- automating administrative or operational tasks.
Artificial intelligence and automated systems may occasionally produce inaccurate, incomplete, unexpected, or inappropriate outputs.
Vyron Systems does not guarantee that AI-generated outputs will always be accurate, error-free, uninterrupted, or suitable for every situation.
Where appropriate, important business decisions should remain subject to human review.
The use of AI-powered calling, messaging, call recording, transcription, automated outreach, or similar technologies may be subject to laws and regulations that differ depending on the relevant country, state, or jurisdiction.
These may include requirements relating to:
- consent;
- privacy;
- telecommunications;
- automated communications;
- call recording;
- marketing communications; and
- personal-data processing.
Specific responsibilities of Vyron Systems and its clients regarding such systems may be defined in the applicable service agreement or Data Processing Agreement.
SMS Messaging
Vyron Systems may offer optional SMS communications in connection with website enquiries, appointments, or other interactions.
Where an SMS opt-in is presented, consent to receive SMS messages is voluntary and is not a condition of purchasing services or submitting an enquiry unless explicitly stated otherwise.
SMS messages may include:
- appointment confirmations;
- appointment reminders;
- scheduling information;
- rescheduling information;
- updates relating to an enquiry;
- customer-care communications.
Message frequency may vary.
Message and data rates may apply depending on your mobile provider.
You may opt out of SMS communications at any time by replying STOP.
Where supported, you may request assistance by replying HELP.
You may also contact Vyron Systems directly at [email protected] or +385 92 322 7232.
After opting out, you may need to provide new consent before receiving further optional SMS communications.
Mobile carriers are not responsible for delayed or undelivered messages.
Personal data associated with SMS communications is handled in accordance with the Vyron Systems Privacy Policy.
Third-Party Services
Vyron Systems may use or integrate with third-party services, including:
- hosting providers;
- CRM platforms;
- telecommunications providers;
- artificial intelligence providers;
- scheduling platforms;
- analytics providers;
- APIs;
- payment providers;
- cloud services; and
- other software platforms.
Third-party services operate independently and may be subject to their own terms, privacy policies, availability, and technical limitations.
Vyron Systems is not responsible for outages, changes, restrictions, failures, or independent actions of third-party providers that are outside Vyron Systems’ reasonable control.
Intellectual Property
Unless otherwise stated, content available on this website, including:
- text;
- logos;
- branding;
- graphics;
- visual elements;
- animations;
- layouts;
- designs;
- software;
- source code;
- videos;
- documents; and
- other original materials,
is owned by VYRON SYSTEMS d.o.o. or used with appropriate authorization.
You may view and use the website for legitimate personal or business-information purposes.
You may not, without prior written permission:
- reproduce substantial website content;
- republish website materials;
- commercially exploit website content;
- copy branding or visual assets;
- distribute protected materials; or
- represent Vyron Systems materials as your own.
Ownership and usage rights relating to custom work created for individual clients are governed by the applicable client agreement.
Acceptable Use
You must not use this website to:
- engage in unlawful activity;
- interfere with website operation;
- attempt unauthorized access to systems or accounts;
- introduce malware, malicious scripts, or harmful code;
- scrape or extract website content at unreasonable scale;
- impersonate another person or organization;
- attempt to bypass security measures; or
- use website content in a manner that infringes intellectual-property or other rights.
Vyron Systems may restrict access where necessary to protect the website, its systems, its users, or its legal interests.
External Links
This website may contain links to websites, platforms, or services operated by third parties.
Such links are provided for convenience or functionality.
Vyron Systems does not control and is not responsible for third-party:
- content;
- availability;
- security;
- terms;
- privacy practices; or
- services.
Use of external services is subject to the terms and policies of the relevant provider.
Website Availability
Vyron Systems aims to keep the website reasonably available but does not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of:
- maintenance;
- technical problems;
- hosting issues;
- software updates;
- security measures;
- third-party outages; or
- circumstances outside reasonable control.
Vyron Systems may modify, suspend, or discontinue parts of the website when reasonably necessary.
Privacy and Data Processing
Personal data collected through this website is handled in accordance with the Vyron Systems Privacy Policy.
Where Vyron Systems processes personal data on behalf of a client, the responsibilities of the parties may be governed by a separate service agreement or Data Processing Agreement where required.
Please review the Privacy Policy for further information about:
- what personal data may be collected;
- why it is processed;
- cookies and advertising measurement pixels (Meta Pixel, OpenAI Ads measurement pixel);
- booking systems;
- communications;
- AI systems;
- call recording or transcription where applicable;
- data retention;
- international transfers; and
- your privacy rights.
Limitation of Liability
To the extent permitted by applicable law, Vyron Systems is not liable for indirect or consequential loss arising solely from:
- use of this website;
- inability to access the website;
- reliance on general website information;
- third-party services;
- external websites;
- AI-generated outputs; or
- events outside Vyron Systems’ reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Liability relating to paid client services is governed by the applicable client agreement.
Changes to These Terms
Vyron Systems may update these Terms from time to time, including when:
- website functionality changes;
- services change;
- technology changes;
- business operations change; or
- legal or regulatory requirements change.
The current version will be published on this page together with the date of the latest update.
Continued use of the website following an update is subject to the current published version.
Governing Law
These Terms and use of this website are governed by the applicable laws of the Republic of Croatia, unless mandatory law requires otherwise.
Specific international client engagements may be subject to separate contractual provisions.
Contact
Questions regarding these Terms may be sent to:
VYRON SYSTEMS d.o.o.
- Registered address
- Ulica Marka Kovača 2, 40000 Mihovljan, Croatia
- [email protected]
- Phone
- +385 92 322 7232